11/22/2023 0 Comments Confirm email addressYour most recently described problem seems to be that you cannot add an alternate e-mail address to your SmartThings Community Account. Perhaps I can have a go at clarifying the issues as an end user observer. This is the problem, and Samsung could/would not help me.Īre you able to assist with this matter ? I am unable to successfully send a ‘notification’ to myself because my email address as a ‘member’ cannot be ‘confirmed’. This is what I previously meant by ‘STHM notifications’ - I apolgise for the error. Further, it allows one to ‘Send notification to members’ and to ‘Send to specific members’. The editing function of the Automation facility allows one to ‘Notify someone’ that the condition has been met. So, in constructing an Automation within the Android SmartThings application, I felt it prudent to communicate the state when a particular condition is met, e.g., when a motion or open/close sensor is tripped. (I may have wrongly used the acronym STHM in describing this, however I plead ignorance in this matter). This email address is critical to the communications from the SmartThings Android application, and intrusion system I have constructed thereon, using the Automations which form a part of this system. It is also the email address I used to establish my Samsung Account. This email address is valid and currently receives many emails per day. This is the email address for which I do not receive the confirmation - and so it cannot be used. You can see that there is an ‘ unconfirmed’ entry, followed by ‘resend confirmation email’. This takes me to the following screen (extract follows): After logging in here I go to the member Preferences option in the dropdown menu (as per the image below). My request about adding an ‘Alternate Email’ refers to THIS web application upon which I am communicating with you. I see that language is important and that I will refer directly to the software or GUI involved, to avoid ambiguity.
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